Which group is primarily responsible for handling harassment claims?

Prepare for the Delaware State Police Academy Test. Utilize flashcards and multiple choice questions with hints and explanations. Ensure exam readiness!

The correct answer highlights the roles of Division Directors and Affirmative Action Officers in managing harassment claims. These individuals are responsible for overseeing and ensuring compliance with policies related to discrimination and harassment within the organization. They are trained to handle such claims appropriately and can guide employees through the complaint process, ensuring that concerns are addressed promptly and effectively.

Division Directors often have managerial authority and can influence workplace culture, making them integral in responding to harassment allegations. Likewise, Affirmative Action Officers are specifically designated to promote equal employment opportunities and address issues related to harassment and discrimination. Their expertise and position within the organization empower them to take the necessary actions to investigate, resolve, and implement changes to prevent future occurrences.

While human resources personnel play a vital role in the overall handling of employee relations and may assist in these matters, it is the Division Directors and Affirmative Action Officers who are specifically trained and appointed to handle such sensitive claims directly. The entire workforce also shares a collective responsibility to foster a respectful workplace but does not take charge of formal harassment claims. Similarly, while the legal team may become involved at later stages, they do not typically handle the initial claims or investigations directly.

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